Frequently Asked Questions
When will my order ship?
Orders are typically processed within 1–2 business days. You’ll receive a confirmation email with tracking details once it ships.
How long does shipping take?
Shipping times vary depending on your location and selected shipping method. Standard shipping usually takes 3–7 business days.
Do you offer international shipping?
Yes, we ship internationally. Shipping rates and delivery times vary by destination.
How can I track my order?
Once your order ships, you’ll receive an email with tracking information. You can also log into your account to view your order status.
What happens if my package is lost or delayed?
Please contact our support team if your order hasn't arrived within the estimated delivery window.
What’s your return policy?
We accept returns within 30 days of delivery. Items must be unused and in original packaging.
How do I return an item?
Submit a return request through our website or contact customer service for instructions and a return label.
Can I exchange an item?
Yes, we offer exchanges for size, color, or product issues. Contact us within 14 days of receiving your order.
